Support

Having a problem? Consult our support and “How-To” articles and contact us if you still need help.

  1. Home
  2. /
  3. Support

Category Groups

Category Groups are Categories grouped together within the application. Groups are a vital part of the application because it helps keep the application organized and with the visualization of the […]

Employee Scoreboard

The ScoreBoard displays the overall team and organizational performance scores based on Objective and Feedback scores. The Scoreboard breaks down the scores by Role, Team, or Individuals by both Feedback and Objective categories. To use the ScoreBoard first […]

Editing a Project

If you are the project “Owner”, you are able to make edits to that project’s settings. To do this, go to the project listing page from Projects >> Projects List. […]

Reviews – Auto Save

Auto-Save added to Reviews While conducting a review, that review will auto-save every 15 seconds with a saving notification front and center. No longer do you have to keep clicking […]

Fixing “Refused to Connect” Error

When embedding websites into your meetings, you may come across the error: “Source Refused to Connect.” What this error means is that the source website or web app (the one […]

How to Fix a missing csrf_token 419 Error

If you have encountered an error message like the one shown below when using , it is because the browser was not able to access cookies or create a secure cookie to authorize your […]

The Lite Edition

comes in several editions. One of the first we recommend for organizations new to performance and engagement management is our “Lite” edition. The Lite Edition has all the power of […]

Error Importing Data

The Bulk Import/Update function is designed for Power-Users only. If you’re getting an error like “Oops. There was an error importing the data…” then your uploaded document didn’t quite meet […]

Login to the Application

To login, go to the company’s application. Click the “Login” button and this will bring up the login page. To login, enter your “Email” and “Password” and click the login […]

Reports To

The organization’s Reports To function allows the application to mirror the hierarchy and organizational chart of any organization. The Reports To function is available on multiple pages to further sort and organize information. For example purposes we will […]