Creating/Managing Feedback

A Step by Step Guide

60 views
  1. Home
  2. /
  3. Features
  4. /
  5. Realtime Feedback
  6. /
  7. Creating/Managing Feedback

SecureDB allows organizations to track specific occurrences important to their day to day operations objectively through the use of Feedback. SecureDB comes pre loaded with various Feedback items, but organizations can add their own custom Feedback items through the Manage Feedback option. To create/manage Feedback, use the navigation panel and select Administration > Manage Feedback.

Click Add Feedback

Fill in Feedback Name
Select a Category from the Dropdown list
Use slider to select Numeric Feedback Value between -5 and 5. Any Feedback with a value of 5 is considered a Shout Out
Select Status Active or Inactive
Check or Uncheck – Receive notifications when scored (this will notify the user being scored and their manager if they have Feedback Notifications turned on in their profile)
Check or Uncheck- Notify Report To (Secondary) user(s) when scored (this will notify any secondary reports if they have Feedback Notifications turned on in their profile)

6. Click Add (or Update) Feedback