LMA emphasizes the vital responsibilities of anyone who has people reporting to them within an organization. It is crucial because it ensures that leaders and managers not only guide their teams effectively but also hold them accountable for their performance.
- Leadership: This involves providing clear direction, setting the vision, and creating an environment where team members can succeed. Effective leadership inspires and motivates the team to align with the organization’s goals.
- Management: Management focuses on ensuring that day-to-day operations run smoothly. This includes setting expectations, monitoring performance, providing feedback, and ensuring that processes are followed consistently.
- Accountability: Accountability ties leadership and management together by ensuring that team members are responsible for their actions and outcomes. It involves holding people accountable for meeting their goals and addressing issues when performance falls short.
Anyone in a leadership or management role within an organization must excel in these three areas to build a high-performing team. LMA is a continuous process that requires time, energy, and a commitment to effectively developing people.