{"id":16358,"date":"2023-11-20T18:25:23","date_gmt":"2023-11-20T23:25:23","guid":{"rendered":"http:\/\/securedb.io\/kb\/?p=16358"},"modified":"2025-10-27T19:46:26","modified_gmt":"2025-10-28T00:46:26","slug":"logging-in","status":"publish","type":"post","link":"https:\/\/securedb.io\/kb\/?p=16358","title":{"rendered":"Logging In"},"content":{"rendered":"\n<p>There are two ways to login to your SecureDB account. If your organization has setup <a href=\"https:\/\/securedb.io\/kb\/?p=12626\" data-type=\"link\" data-id=\"https:\/\/securedb.io\/kb\/?p=12626\">Single Sign-On<\/a> (SSO), you can login using your Google or Microsoft accounts. If not, you can login using your company email address and the temporary password that was sent to you.<\/p>\n\n\n\n<p>If your company doesn&#8217;t use SSO, you can alternatively add security by enabling <a href=\"https:\/\/securedb.io\/kb\/?p=16928\" data-type=\"post\" data-id=\"16928\">Two Factor Authentication<\/a> from your user profile.<\/p>\n\n\n\n<p><a href=\"https:\/\/securedb.io\/kb\/?p=17684\" data-type=\"link\" data-id=\"https:\/\/securedb.io\/kb\/?p=17684\">Learn more about SecureDB login security<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Login Page<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Start by visiting <strong><a href=\"https:\/\/securedb.io\">https:\/\/securedb.io<\/a>.<\/strong> This link will direct you to the SecureDB login portal.<\/li>\n\n\n\n<li><strong>Enter Login Credentials<\/strong>: (<a href=\"https:\/\/securedb.io\/kb\/?p=12626\" data-type=\"post\" data-id=\"12626\">Single Sign On SSO Options as Well<\/a>)\n<ul class=\"wp-block-list\">\n<li><strong>Email<\/strong>: Click on the \u201cEmail\u201d field and enter your designated company email address.<\/li>\n\n\n\n<li><strong>Password<\/strong>: Click on the \u201cPassword\u201d field and type in your personal password.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Click the <strong>Login <\/strong>button<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized add-color wp-duotone-grayscale\"><img loading=\"lazy\" decoding=\"async\" width=\"1320\" height=\"660\" src=\"https:\/\/securedb.io\/kb\/wp-content\/uploads\/Logging-In-1.png\" alt=\"\" class=\"wp-image-19953\" style=\"width:779px;height:auto\" srcset=\"https:\/\/securedb.io\/kb\/wp-content\/uploads\/Logging-In-1.png 1320w, https:\/\/securedb.io\/kb\/wp-content\/uploads\/Logging-In-1-300x150.png 300w, https:\/\/securedb.io\/kb\/wp-content\/uploads\/Logging-In-1-1024x512.png 1024w, https:\/\/securedb.io\/kb\/wp-content\/uploads\/Logging-In-1-768x384.png 768w, https:\/\/securedb.io\/kb\/wp-content\/uploads\/Logging-In-1-868x434.png 868w, https:\/\/securedb.io\/kb\/wp-content\/uploads\/Logging-In-1-980x490.png 980w\" sizes=\"auto, (max-width: 1320px) 100vw, 1320px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Trouble Logging In?<\/h2>\n\n\n\n<p>If you&#8217;ve forgotten your password, simply click on \u201cLost Password\u201d located below the login button. This action will lead you to a Reset Password prompt.<\/p>\n\n\n\n<p>Enter your company email in the provided field and select \u201cSend Password Reset Link\u201d. A password reset email will be sent to you shortly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need Additional Support?<\/h2>\n\n\n\n<p>If you encounter any issues or need further assistance, please don&#8217;t hesitate to contact your Account Manager for personalized support.<\/p>\n\n\n\n<p class=\"has-text-align-right\">Next up: <a href=\"https:\/\/securedb.io\/kb\/?p=12615\" data-type=\"post\" data-id=\"12615\">Changing Your Password<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are two ways to login to your account. If your organization has setup Single Sign-On (SSO), you can login using your Google or Microsoft accounts. If not, you can [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":16954,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_helpful_status":1,"footnotes":""},"categories":[29],"tags":[61],"class_list":["post-16358","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-getting-started","tag-login"],"wps_subtitle":"","_links":{"self":[{"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/posts\/16358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16358"}],"version-history":[{"count":24,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/posts\/16358\/revisions"}],"predecessor-version":[{"id":20537,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/posts\/16358\/revisions\/20537"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/media\/16954"}],"wp:attachment":[{"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16358"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=16358"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=16358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}