{"id":14580,"date":"2023-04-13T09:27:52","date_gmt":"2023-04-13T14:27:52","guid":{"rendered":"https:\/\/manage4.performancescoring.net\/kb\/?p=14580"},"modified":"2023-12-04T15:49:18","modified_gmt":"2023-12-04T20:49:18","slug":"6-tips-for-coaching-in-the-workplace","status":"publish","type":"post","link":"https:\/\/securedb.io\/kb\/?p=14580","title":{"rendered":"6 Tips For Coaching In The Workplace"},"content":{"rendered":"\n<p>Managers are under a lot of pressure. They have to keep employees engaged, maximize their performance, oh and do whatever it takes to ensure they stick around for at least a few years. That\u2019s a lot of weight on one person\u2019s shoulders \u2013 and that\u2019s where the traditional management approach falls short. The top-down, authoritarian, hierarchical style of traditional management misses the key to true management success \u2013&nbsp;<strong>relationships.<\/strong>&nbsp;&nbsp;<\/p>\n\n\n\n<p>Coaching employees is more than just the latest workplace trend; it\u2019s about building a relationship that brings out the best in people. When your mentality and approach shift from traditional management to a coaching framework, you\u2019ll find much of that pressure on management is alleviated. Rather than focusing on control and making things happen to produce your desired results, a coach\u2019s number one priority is building trust and helping employees help themselves. Where a traditional manager might \u201ccall the shots,\u201d a coach takes a collaborative approach, often listening or asking questions more than offering advice or giving direction (more on that later).&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Coach Employees?&nbsp;<\/h2>\n\n\n\n<p>Before we get too far ahead of ourselves, you might be asking\u2026 why do you even&nbsp;<em>want&nbsp;<\/em>to coach employees? The way we\u2019ve been doing things seems to be working just fine, right?&nbsp;<\/p>\n\n\n\n<p>Well, research is in favor of this \u201ctrend,\u201d showing it significantly contributes to organizational success. According to the&nbsp;<a href=\"https:\/\/www.hci.org\/system\/files\/research\/\/files\/field_content_file\/2016%2520ICF.pdf\">Human Capital Institute<\/a>, 51% of organizations with strong coaching cultures report a higher revenue than similar companies. On top of that, 62% of employees in those organizations rate themselves as highly engaged \u2013 compared to the whopping&nbsp;<a href=\"https:\/\/www.gallup.com\/workplace\/352949\/employee-engagement-holds-steady-first-half-2021.aspx#:~:text=Currently%2C%2036%25%20of%20U.S.%20employees,to%2015%25%20through%20June%202021.\">36% national average for employee engagement.<\/a>&nbsp;&nbsp;<\/p>\n\n\n\n<p>Clearly, there\u2019s something these \u201ccoaching cultures\u201d are doing right. So how do you begin to coach your employees? Let\u2019s dive in shall we?&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Coach Employees&nbsp;<\/h2>\n\n\n\n<p>While it\u2019s true that in coaching cultures employees take more of a driver seat than they do with traditional management approaches, that doesn\u2019t mean managers just sit back and watch on the sidelines.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Think of a sports team. Not only does the coach know the rules of the game and what it means to \u201cwin,\u201d they also know the strengths and growth opportunities for each of their players. They are actively involved in the game \u2013 from the sidelines \u2013 by offering encouragement, feedback, and support&nbsp;<em>in the moment.&nbsp;<\/em>This brings us to a few hallmarks of great workplace coaches and how you can begin to coach your employees.&nbsp;Here are our top 10 tips for employee coaching in the workplace.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Coaches know the end goal and set clear expectations.&nbsp;<\/h2>\n\n\n\n<p>The business world isn\u2019t all that different from sports \u2013 you have to know what \u201cwinning\u201d looks like. Managers, when operating from a coaching framework, have the responsibility of providing employees with clear objectives when it comes to performance, behaviors, and values.\u00a0As a leader, you have to know the end goal in order to help your employees get there successfully.\u00a0\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Coaches know their employees.&nbsp;<\/h2>\n\n\n\n<p>It\u2019s not enough to just know the goals, though. You also have to know your team members. What are their strengths? What are their growth opportunities? What motivates them to do and be their best? Knowing your employees arms you with the insights you need to elevate their performance and engagement to the next level.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Coaches offer support and feedback in real-time.&nbsp;<\/h2>\n\n\n\n<p>Imagine if a coach could only offer feedback to their players\u00a0<em>after\u00a0<\/em>the game. What would be the point of that? It\u2019s those in-the-moment celebrations, the real-time reminders that push players to keep going when things are getting tough. The same goes for your employees. Whether they\u2019re struggling with a project or they\u2019ve just completely nailed a difficult task,\u00a0celebrating their wins and supporting them through their struggles real-time offers the advantage of bringing improvement faster.\u00a0\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Coaches ask questions and actively listen.&nbsp;<\/h2>\n\n\n\n<p>While coaches do know the goal and what could be done to get there, they know it\u2019s far more important that their team members are \u201cbought in\u201d to the task at hand. In other words, if you were to tell your employees what you expect of them, and then go on to tell them exactly what you want them to do to accomplish that, they might be left wondering why you don\u2019t just go do the job yourself.\u00a0A coach, on the other hand, has collaborative conversations with employees where they ask questions to allow the employee to identify where they stand relative to their goal\u00a0<em>and\u00a0<\/em>what they can do to get to where they need to be.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Coaches hold their employees accountable.&nbsp;<\/h2>\n\n\n\n<p>Coaches are anything&nbsp;<em>but&nbsp;<\/em>permissive. They don\u2019t let their players\u2019 performance slip, they\u2019re on their case if they skip practice, and they\u2019re not afraid to call them out if they\u2019re not giving it their all. When managers operate as coaches, they act similarly. The goal here isn\u2019t to harp on your employees or constantly point out their flaws, but to remind them of the end goal, to keep them focused on what matters. By maintaining an open, ongoing, two-way conversation, managers can quickly catch when employees\u2019 performance or engagement is beginning to lag. From there, they are positioned to take action that will bring them back in alignment.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">When to Coach Employees&nbsp;<\/h2>\n\n\n\n<p>While there isn\u2019t necessarily a \u201cwrong\u201d time to coach, there is a best time \u2013 as in the moment as possible (see point #3 above). However, it\u2019s important to bear in mind that while you\u2019re providing support and feedback to your employees you can overdo it. Too much positive feedback and you\u2019ll begin to come across as ingenuine; too much constructive feedback and your employees will feel bogged down.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Not only that, but overzealous coaching can easily creep into the \u201cmicromanagement\u201d territory, where managers are constantly checking in \u2013 and no one likes that. Remember, at the heart of managing like a coach is the prioritization of relationships and people. As a manager, your job is to bring out the best in your employees. Your aim is to help them uncover their potential, their goals, and then support them as they take action to get there. Use your discretion&nbsp;<em>and&nbsp;<\/em>your knowledge of each individual employee to determine which scenarios require more involvement on your end, and which are best for the employee to navigate more independently.&nbsp;&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Managers are under a lot of pressure. They have to keep employees engaged, maximize their performance, oh and do whatever it takes to ensure they stick around for at least [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":16025,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_helpful_status":1,"footnotes":""},"categories":[144],"tags":[50,93],"class_list":["post-14580","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ideas","tag-coaching","tag-coaching-culture"],"wps_subtitle":"Coaching employees is more than just the latest workplace trend; it\u2019s about building a relationship that brings out the best in people.","_links":{"self":[{"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/posts\/14580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14580"}],"version-history":[{"count":6,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/posts\/14580\/revisions"}],"predecessor-version":[{"id":16923,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/posts\/14580\/revisions\/16923"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=\/wp\/v2\/media\/16025"}],"wp:attachment":[{"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14580"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=14580"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/securedb.io\/kb\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=14580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}