Forgot your password? Password just doesn’t seem to be working? SecureDB features several ways to regain entry to SecureDB.<\/p>\n\n\n\n
From the login screen, you can click on Forgot Password, enter your email address, and the system will send you a link to that email, if it’s in the system, to reset your password yourself. <\/p>\n\n\n\n
If your role has permission to view all users, you can go to Administration >><\/strong> Add\/Manage Users<\/strong>. From there, click the orange button, Change User Password<\/strong>.<\/p>\n\n\n\n That button opens a modal window. Within that window, start typing the user or users<\/strong> whose passwords you’d like to change. Enter the password<\/strong> below. Make it a strong password, ideally. Then, enter the password again. If the two match, click Apply<\/strong>.<\/p>\n\n\n\n If your role has the permission, you can click on Support Ticket under Support on the left-navigation. Complete that form and an SecureDB Support team member will update the password for you.<\/p>\n\n\n\nCreate a Support Ticket<\/h2>\n\n\n\n